Privacy Policy (UK GDPR Compliant)

Last updated: 29/09/2025

Your Spanish Dreams (“we”, “our”, “us”) provides Spanish language tutoring services. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and safeguard the information you share with us.

1. Information We Collect

We may collect:

• Contact details – your name, email address, phone number or other details you provide through our contact form, email or booking system.
  

• Technical data – IP address, browser type, and website usage data (if analytics cookies are enabled).
  
  

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide Spanish language learning services.
  

• Manage bookings, invoicing and payments (if applicable).
  

• Improve our website and services.
  

• Comply with legal and accounting obligations.
  
  

We never sell your data or share it for third-party marketing.

3. Legal Basis for Processing

We process personal data only when:

• It is necessary to perform a contract with you (e.g. provide tutoring services).

• You have given consent (e.g. to receive updates).
  

• We are required to meet legal obligations.
  
  

4. Data Storage and Security

Personal data is stored securely in Zoho Sites. For more details on Zoho’s own practices, see https://www.zoho.com/privacy.html

We keep data only as long as necessary to fulfil the purposes above or as required by law.

5. Your Rights

Under UK GDPR you have the right to:

• Access, correct, or request deletion of your data.

• Withdraw consent at any time (where consent was the basis).

• Object to or restrict certain processing.
  
  

To exercise these rights, contact us at support@yourspanishdreams.com

6. Cookies

Our website is hosted by Zoho Sites and may use essential cookies for security and functionality. If we enable analytics or other non-essential cookies, you will see a banner allowing you to give or refuse consent.
For more details on Zoho’s own practices, see https://www.zoho.com/privacy.html

7. Third-Party Services

We use Zoho Sites to host our website and may use other trusted service providers (e.g. email or booking tools) who process data on our behalf.
These providers are bound by data-protection laws and cannot use your data for their own purposes.

8. Changes

We may update this policy from time to time. Any changes will appear on this page with a new “Last updated” date.

9. Contact

Terms and Conditions

Last updated: 29/09/2025

Welcome to Your Spanish Dreams (“we”, “our”, “us”). By using our website www.yourspanishdreams.com or booking any of our programmes or services, you agree to the following terms and conditions.

1. Services

We provide Spanish language learning and cultural awareness programmes as described on our website or agreed in writing.

2. Bookings and Payments

• Lesson fees are stated at the time of booking and you will receive an invoice when payment is due.
  
  

• Payment is due in advance via bank transfer.
  
  

• We reserve the right to change prices with reasonable notice.
  
  

3. Cancellations and Refunds

• You may cancel or reschedule a lesson with at least 24 hours notice.
  
  

• Lessons cancelled with less than 24 hours notice may be charged in full.
  
  

• If we need to cancel a lesson, we will offer a rescheduled session or a full refund.
  
  

4. Website Use

• You may not reproduce or distribute any content on this site without permission.
  
  

• You agree not to use the site for any unlawful purpose or to disrupt its operation.
  
  

5. Liability

We provide our website and services with reasonable skill and care.
We are not liable for indirect or consequential losses arising from use of our services, except where liability cannot be excluded by law.

6. Data Protection

We handle personal information according to our Privacy Policy.

7. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact